6/28/2023 0 Comments How to install spiceworks helpdeskmore refreshes in the ticket status toolbar.enabling/disabling ticket window height.Well, that wasn’t enough for me so I delved into the world of plugin making. information on devices in the Related To field.colors for past due tickets and private messages.Cat, a Spiceworks UI Developer, created a neat little plugin that let you customize a few options in the helpdesk. With the invention of plugins with the 3.6 (maybe it was 3.5) line of Spiceworks, there are a whole bunch of new posibilities out there. I really love the helpdesk feature but still find it a little lacking compared to some of the more full featured helpdesks such as OTRS. I think that it is a great built in function that lets me use one piece of software to handle many different functions. ![]() I use the Spiceworks helpdesk function every day for work to keep track of the things I need to do.
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